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Boy, does this tick me off!

February 14th, 2011 at 04:31 pm

I went to the grocery for my 15 items tonight. I was really tired, because I slept very poorly last night. But I needed stuff. Now I'm home, and looking at my receipt, I see that not one coupon was credited to me. The cashier didn't even swipe them. If I hadn't been so tired, I might have noticed.

I figure I only lost about $3; no huge deal, but I just the thought that I took the trouble to go through a pile of them ahead of time -- oh, it burns me. What can I do? I can't even prove that I ever had them. I'm just going to have to remember to always watch to see if the cashier follows through.

Here is what I bought:

Two gallons of apple juice -- house brand -- BOGO
Kettle Korn -- on sale
Kitty litter
Oatmeal cookies -- on sale
Cat Chow
Iced tea mix -- house brand
Hummus -- on sale
Oatmeal
2 packages of Activia yogurt
Bagels
Brown sugar -- on sale
Bread
Wine -- on sale

The only reason I bought two packages of Activia was to use the coupon. And I had coupons for the cat chow and kitty litter. Okay, I know the cashier was a kid and didn't mean to stiff me. I just wish I'd been paying attention.

The hummus was an unexpected addition to my list. It was marked down to 1.99 from 3.99, so I couldn't pass it up.

I was also planning to buy three greeting cards to get a free Teddy Bear for my grandson -- I had a coupon -- but there were no Teddy Bears in sight. I don't know if they had run out, or if this store never got on the bandwagon. Anyway, the coupon wouldn't have been used. Smile

I was already mad because I have to throw out my casserole.

Not having a successful frugal day!

6 Responses to “Boy, does this tick me off!”

  1. Savings Queen Says:

    CB, I would take your receipt and the coupons back to customer service the next time you go. I think they will give you the money you lost. At my store here they are usually very good about things like that. Congrats on using coupons. I have just started and know how much organization it takes. Go CB Go!!

  2. mjrube94 Says:

    I agree with SQ. It never hurts to ask...

  3. LuckyRobin Says:

    I think I would at least call up and talk to the store manager and explain what happened calmly, starting with "I'm a long time customer on a limited income and this happened to me last night..." The receipt usually has the name of the employee or the number of the register and the time of shopping on it, so they can look in their records and see who did it and at least talk to them about being more careful in the future. And you never know. They might send you out a gift card for the amount the cashier stiffed you on. $3 is a lot for some people in this economy (it's a gallon of milk or a 1.25 pounds of hamburger) and with so many grocery stores around, loyal customers are important to a store. It doesn't hurt to try and might alleviate your frustration even if nothing comes of it.

  4. My English Castle Says:

    I forgot my coupons when I got to the checker at Target last week, and although I was only gone 2 minutes, they did credit me with them when I went back to customer service. I'd ask. can;t hurt, right? And then tell them you'll blog about their great customer service when you ask? Was it Jewel? Dominics?

  5. CB in the City Says:

    Well, I don't have the coupons any more. But I'll give it a try. This has happened before, but I caught it right away. A day later -- I don't know.

  6. HouseHopeful Says:

    The check out systems usually reconcile the coupons as well as cash in a drawer at the end of a shift. If the tally showed as having extra coupons, then they might be able to give you back your money. Or as everyone else said, it never hurts to ask! Just call and see what the manager says.

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